Avaya is a cloud-based suite of communication management solutions designed for telecommunication and data centers.
These products enable users to accelerate communications into workflows, manage multiple inbound and outbound communication channels, send patient reminders automatically, optimize digital scheduling, referrals and transfers, monitor end-of-life care plans, send custom messages and location-based offers, automate task management and workflows, monetize changing revenue streams, manage reviews through social media, streamline and coordinate response through multi-channel engagement, as well as access account information through chatbots.
Products include Avaya Aura Communication Manager, Avaya Aura Conferencing, Avaya Aura Contact Center, G250 Media Gateway, Avaya Network Resource Manager, and Avaya Unified Communications Advanced Edition
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